Deliveries
Delivery Options
Standard Delivery
- Courier Services: We use trusted couriers, DX and DPD, to handle our deliveries. Once your order is dispatched, it will be delivered the next day by our courier.
- Cost: Delivery prices vary based on the size and weight of your order. Please contact us for detailed pricing information.
Click and Collect
- Same Day Collection: Orders placed before midday, Monday to Friday, will be ready for collection the same day. *Only on selected items
- Store Location: Collect your order from our Burton-upon-Trent store.
Delivery Times
- Standard Delivery: 5-7 working days
- Next Day Delivery: Once dispatched, your order will be delivered the next day by DX or DPD.
- Click and Collect: Same day if ordered before midday, Monday to Friday. * Selected items only
Geographical Coverage
We currently offer delivery across the UK. Unfortunately, we do not deliver to the Republic of Ireland at this time.
Secure Packaging
All our products are securely packed to ensure they arrive in perfect condition. We take extra care to protect your items during transit, so your gifts are always received in excellent condition.
Tracking and Notifications
Once your order has been shipped, you will receive an email notification with delivery details. This will include tracking information so you can monitor the progress of your delivery.
Special Delivery Instructions
We understand that you might have specific delivery preferences. You can leave special instructions, such as leaving the package with a neighbour or in a safe place, during the checkout process.
Customer Support
If you have any issues or questions regarding your delivery, please don’t hesitate to contact our customer support team. We are here to help you:
Email: orders@captureyourmoments.co.uk
Phone: 01283 566869
Our customer support team is available to assist you with any delivery concerns and ensure your shopping experience is seamless.